Intriscape Subscription and Licence Agreement
Version 1.4 · effective 7 November 2026
1. About this Agreement
1.1 This Subscription and Licence Agreement (the “Agreement”) is between INTRISCAPE (OPC) PRIVATE LIMITED, B-409, The Platina, Gachibowli Road, Hyderabad 500032, Telangana, India (registered office: 247/A, 102, Jyothi Villa, MLA Colony, Road No. 12, Banjara Hills, Hyderabad 500034; CIN U62099TS2026OPC225278; GSTIN 36AAJCI2286C1ZM), which owns and operates Intriscape (“Provider”, “we”, “us”), and the company, firm or person that signs up for Intriscape (“Customer”, “you”).
1.2 You accept this Agreement when you tick the “I agree” box and submit the sign-up form, or when you first use Intriscape, whichever is earlier. If you do not agree, do not sign up for or use Intriscape.
1.3 The person who accepts this Agreement confirms that they are at least 18 years old and are authorised to accept it on behalf of the Customer. If they are not authorised, they accept it personally.
1.4 This Agreement is an electronic record under the Information Technology Act, 2000. It does not need a physical or digital signature to be binding. A copy is e-mailed to the address given at sign-up, and a record of your acceptance (name, date, time and version) is kept by us.
2. Definitions
- “Service” means the Intriscape software and website, including the CRM, Slate, the Owner and team pages, AI features, e-mails, files and any updates, provided online as a subscription.
- “Output” means anything the Service produces or helps you produce, including designs, drawings, dimensions, 3D views, renders, 360° views, quotations, rates, specifications, cut lists, panel labels, machine (CNC) files, DXF and SketchUp files, invoices, challans and reports.
- “Customer Data” means the information you or your users put into the Service, such as leads, customers, prices, designs and invoices.
- “Users” means the people you allow to sign in under your company account.
- “Plan” means the subscription plan you choose, including the free trial.
3. Licence to use the Service
3.1 Subject to this Agreement and payment of the fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to use the Service during your Plan, for your own internal business, by the number of Users your Plan allows.
3.2 The Service is licensed, not sold. We and our licensors keep all rights, title and interest in the Service, its software, design, logo, name and content. No rights are granted except those stated in this Agreement.
4. Accounts, Users and security
4.1 The person who signs up becomes the owner of the company account and is responsible for everyone they add as a User and for everything done under the account.
4.2 You must give true and complete details, keep passwords secret, use one login per person, and tell us at once of any unauthorised use. We are not liable for any loss caused by a shared, lost or misused login.
4.3 You decide which role each User has and what they can see. You are responsible for removing Users who leave your company.
5. Free trial
5.1 A free trial lets you test every feature before you pay. The trial length is shown on our website at the time you sign up. We may approve, refuse, shorten or end a trial at our discretion, including where the same company has had a trial before.
5.2 During a trial the Service is provided free of charge and entirely “as is”. Sections 8, 9, 17 and 18 apply in full to the trial.
6. Plans, fees and payment
6.1 Fees are as shown on our website or in the app when you pay. Fees are exclusive of GST; GST at the applicable rate (currently 18%) is added and shown on your tax invoice. Plans are paid in advance for 3, 6 or 12 months and do not renew automatically.
6.2 We may change our prices for future periods. A new price applies only from your next payment.
6.3 Refunds follow our Cancellation and Refunds policy on the website. Fees already paid are not refunded, including for unused time or moving to a smaller plan, except for duplicate charges or charges for payments that failed on our side.
6.4 AI credits are bought separately, are used up by AI features at the rates shown in the app, have no cash value and are not refundable or transferable.
6.5 If a Plan ends and is not renewed, the account becomes read-only: you can still sign in and view your data, but you cannot save new work, for 90 days after a paid Plan (30 days after a free trial that was never paid). After that, the Customer Data is archived (you can no longer sign in) and kept for 12 more months, then deleted, except records we must keep by law. Renewing before deletion restores it.
6.6 Price Protection. The monthly price you first pay for a Plan stays the same at every renewal of that Plan, as long as you renew within 7 days of its end date. After that, the price shown on our website on the day you pay applies.
6.7 Moving to a bigger Plan takes effect when you pay; you pay only the difference for the days left, and the end date stays the same. Moving to a smaller Plan takes effect when your paid period ends. On the Standard Plan, Slate is included free for the first month after the first payment and is then locked; designs are kept and open again on moving to a Plan that includes Slate.
7. Acceptable use
You and your Users must not:
- copy, modify, translate, decompile, disassemble or reverse-engineer the Service, or try to find its source code, except where the law expressly allows it;
- resell, rent, lend, sublicense or share the Service with anyone outside your company, or use it to build a competing product;
- try to reach another company’s data, test or break our security, or overload, scrape or automate the Service beyond normal use;
- upload anything unlawful, harmful, infringing or containing viruses or malicious code;
- use the Service to send spam or to break any law, including laws on privacy, consumer protection, tax and advertising.
We may suspend any account that breaks this section, where possible after a warning.
8. Your responsibility for designs and Output
8.1 The Service is a tool, not a professional service. It does not give design, architectural, engineering, structural, electrical, plumbing, safety, tax or legal advice, and it does not replace the judgement of qualified people.
8.2 You must check all Output before you use it. Every drawing, dimension, measurement, quantity, cut list, panel label, machine file, rate, specification, quotation, GST amount and invoice must be checked by your own qualified staff before it is sent to a client, used to order material, cut, manufacture or install, or filed for tax. Measurements must always be verified on site.
8.3 You alone are responsible for your designs, your quotations, your prices, your contracts with your clients, the work you carry out and its safety, quality and compliance with law.
8.4 3D views, renders and 360° views are indicative only. Colours, textures, laminates, lighting and proportions on screen may differ from the real material and the finished work. Brand names, catalogues, images and sample prices in the Service belong to their owners or are for reference only and are not offers or recommendations.
8.5 Standard sizes, sample rates, sample specifications and automatic calculations are provided for convenience and may not suit your project. You must change them to match your own products, materials and prices.
9. AI features
9.1 Some features use artificial intelligence provided by third parties, for example to read floor plans and drawings or to write text. AI results can be wrong, incomplete or inconsistent, even for the same input.
9.2 You must check every AI result against the original before relying on it. AI features are provided “as is”, and we accept no liability for any AI result or its use.
9.3 Files and text you send to an AI feature are sent to our AI provider to produce the result. Do not send material you are not allowed to share.
10. Third-party services
The Service relies on third parties, including cloud hosting and database providers, e-mail, AI and payment providers, and web browsers. We are not responsible for their availability, errors or changes. Your use of any third-party product, catalogue, plug-in or file format (such as AutoCAD or SketchUp) is subject to that party’s own terms.
11. Orders placed through the Service
If you place a material or factory order with a supplier through the Service, each order is made exactly to the sizes and specifications in the order you confirm, and is subject to that supplier’s own order and trade terms. Checking the order before you confirm it is your responsibility. Nothing in the Service is an order until the supplier confirms it.
11.2 Ordering from GoGreen (manufacturing tie-up). Intriscape sells software only. Some plans let you order carcasses, shutters and other furniture parts from GoGreen Project Solutions (Hyderabad, GSTIN 36AFUPG0893C1ZB), an independent manufacturer with which Intriscape has a business tie-up. Intriscape does not make, sell or deliver these goods and only passes your order on. Each order is a separate contract between you and GoGreen: GoGreen confirms it, invoices you with GST, and is responsible for production, delivery and warranty. The GoGreen Partner plan (Intriscape free while your monthly orders from GoGreen reach the agreed level) is a benefit under this tie-up and may be changed or ended.
12. Your data and privacy
12.1 You own your Customer Data. You give us the right to store, process, copy and display it only as needed to provide, secure, support and improve the Service and as required by law. We do not sell your Customer Data.
12.2 You confirm that you have the right, and any consent needed under the Digital Personal Data Protection Act, 2023 and other law, to put your clients’ and staff’s personal data into the Service. For that data you decide why and how it is used, and we process it on your behalf.
12.3 We use reasonable security measures, but no system is completely secure. Keep your own copies of important quotations, drawings and invoices. We are not liable for loss or exposure of data caused by your device, browser, internet connection, Users, or people you give access to, or by events outside our reasonable control.
12.4 How we handle personal data is described in our Privacy policy. Data of accounts that are not renewed is kept, archived and deleted as described in clause 6.5. If you ask us to close your account early, we may delete its Customer Data 90 days after closure, except records we must keep by law. You may ask for an export of your data before it is archived.
13. Confidentiality
Each party will keep the other’s non-public business information confidential and use it only for this Agreement, except where disclosure is required by law. Your Customer Data is your confidential information; the Service, its features, prices offered to you and its software are ours.
14. Intellectual property and feedback
14.1 “Intriscape”, its logo and the Service are our property and may be protected as trade marks, copyright and other rights. You may not use them except to describe your use of the Service.
14.2 You keep the rights in your own designs and Customer Data. If you send us ideas or suggestions, we may use them freely without any duty to you.
15. Availability, support and changes
15.1 We aim to keep the Service available and working, but we do not promise that it will be uninterrupted, timely, secure or free of errors. There may be planned maintenance and unplanned outages.
15.2 Support is provided by e-mail and phone during working days on a reasonable-efforts basis.
15.3 We may add, change or remove features, limits or third-party providers at any time. We will try to give notice of changes that significantly reduce the Service.
16. Suspension and termination
16.1 You may stop using the Service at any time by not renewing your Plan.
16.2 We may suspend or end your account at once if you break this Agreement, do not pay, create a risk to the Service or other customers, or if we are required to by law. We may also stop offering the Service with at least 30 days’ notice, in which case we will refund any fees paid for the unused part of a Plan.
16.3 Sections 6.3, 8, 9, 12, 13, 14, 17, 18, 19, 22 and 23, and any other terms that by their nature should survive, continue after this Agreement ends.
17. Disclaimer of warranties
To the maximum extent permitted by law, the Service and all Output are provided “as is” and “as available”, with all faults and without any warranty, condition or representation of any kind, express, implied or statutory, including any warranty of accuracy, completeness, reliability, merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, or uninterrupted or error-free operation. No advice or information, oral or written, obtained from us creates any warranty not stated in this Agreement.
18. Limitation of liability
18.1 No liability for design, drawing or project losses. To the maximum extent permitted by law, the Provider, its owners, partners, staff, affiliates and suppliers are not liable for any loss or damage of any kind arising from or related to the Service or any Output, including without limitation:
- design, drawing, dimension, measurement, quantity, calculation, pricing or tax mistakes, whether caused by the software, by AI, by data you entered, or otherwise;
- wasted, wrongly cut, wrongly ordered or damaged material; manufacturing, machining or installation errors; rework, delays or penalties;
- disputes with or claims by your clients, suppliers, staff or any third party;
- loss of profit, revenue, business, contracts, goodwill, reputation or data; and
- any indirect, incidental, special, punitive or consequential loss,
even if we were told such loss was possible.
18.2 Our only obligation: fix the software. If you report a defect in the Service and we confirm it, our only obligation, and your sole and exclusive remedy, is that we will use reasonable efforts to correct it in a software update within a reasonable time.
18.3 Upper limit. If, despite the above, any liability is found against us, our total liability for all claims together, in contract, tort (including negligence) or otherwise, will not exceed the subscription fees you actually paid for the Service in the three (3) months before the event that caused the claim, or ₹1,000 if you paid nothing in that period.
18.4 Nothing in this Agreement limits liability that cannot be limited under the law of India, such as liability for fraud.
19. Indemnity
You agree to defend, indemnify and hold harmless the Provider, its owners, partners, staff and affiliates from and against any claim, demand, loss, damage, penalty, cost or expense (including reasonable legal fees) made by your clients or any third party that arises from: your designs, quotations, invoices, products or work; your use of any Output; your Customer Data; your breach of this Agreement or of any law; or the acts of your Users.
20. Force majeure
We are not responsible for any delay or failure caused by events outside our reasonable control, including natural disasters, epidemics, war, riots, government action, power, internet or hosting failures, cyber-attacks, or failures of third-party providers.
21. Changes to this Agreement
We may update this Agreement. The current version, with its version number and date, is always at intriscape.com/agreement.html. We will tell you of important changes by e-mail or in the app before they apply. If you keep using the Service after a change applies, you accept the updated Agreement. We may ask you to accept an updated version in the app before you continue.
22. Notices
We will send notices to the e-mail address of the account owner. You can send notices to hello@intriscape.com. A notice by e-mail is received on the day it is sent, if sent on a working day.
23. Governing law and disputes
23.1 This Agreement is governed by the laws of India.
23.2 The parties will first try to settle any dispute by good-faith discussion for 30 days. Any dispute not settled will be referred to arbitration by a sole arbitrator appointed by the Provider, under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration will be Hyderabad, Telangana, and the language will be English. The award will be final and binding.
23.3 Subject to the above, the courts at Hyderabad, Telangana have exclusive jurisdiction.
24. General
24.1 Entire agreement. This Agreement, together with the Terms of service, Privacy policy and Cancellation and Refunds policy on our website, is the whole agreement between the parties about the Service. If they conflict, this Agreement prevails.
24.2 Severability. If any part of this Agreement is found invalid or unenforceable, it will be enforced to the maximum extent allowed and the rest will remain in force.
24.3 No waiver. A failure or delay to enforce any right is not a waiver of it.
24.4 Assignment. You may not transfer this Agreement without our written consent. We may transfer it to an affiliate or to a successor entity that runs Intriscape, including a company or limited liability partnership formed for that purpose, by giving notice.
24.5 Relationship. The parties are independent. Nothing in this Agreement creates a partnership, agency or employment relationship.
24.6 Language. This Agreement is written in English. Any translation is for convenience only.
25. Contact
INTRISCAPE (OPC) PRIVATE LIMITED, B-409, The Platina, Gachibowli Road, Hyderabad 500032, Telangana, India. Registered office: 247/A, 102, Jyothi Villa, MLA Colony, Road No. 12, Banjara Hills, Hyderabad 500034. CIN U62099TS2026OPC225278 · GSTIN 36AAJCI2286C1ZM. E-mail hello@intriscape.com, phone +91 99080 00555.